TERMS OF WEBSITE USAGE. When placing an order at CactusKingdom.ca the buyer agrees to the following terms:
Order Cancellation Prior to Shipment: Any order cancelled prior to shipment, due to a change of circumstances on buyer's end will be refunded less a $1.50 bank processing fee.
Cactus Returns: For domestic customers tracking is included with most orders and we guarantee the package and contents to arrive in good condition. Buyer has 7 days to return items for a full refund minus postage if not satisfied. International shipments are made at buyers risk.
Winter Shipping: All cacti are live plants and sensitive to freezing temperatures for prolonged periods. We cannot guarantee the safe delivery of cacti from October - May when the temperatures are below freezing. It is the buyers responsibility to ensure the shipping address is safe for delivery (Indoors) and not a outdoor PO box located outside. Winter shipping provides a safer shipping alternative but does not guarantee safe delivery due to postal delays and conditions outside our control. The buyer understands these terms when placing an order from October 1 to May 31.
Seed Warranties: Cactus Kingdom (the seller) warrants seed to be of the variety and quantity advertised. Many seeds can cross pollinate and hybridize as well as revert back to the original cultivar. Seed is a live product which depends on many critical grower skills such as proper planting time, seed depth, type of soil, irrigation, proper use of fertilizers, weed controls, fungicides, insecticides, disease free soil, and acceptable weather conditions during the growing period. Germination is affected by such factors as temperature, moisture content, light intensity and contamination of planting media. These factors are totally out of the seller's control and are the buyer's responsibility and risk. Consequently, the seller cannot guarantee seed to perform properly regardless of conditions or the buyer's methods or mistakes.
We appreciate all feedback regards to germination results, good or bad.
Non-Guarantee: All seeds are sold "as is" without warranty, expressed or implied, as to description and productiveness. Goods should be inspected upon arrival and claims made at once. We cannot consider claims after seeds have been stored or planted. Purity and germination of seeds, when mentioned are for information only and without guarantee.
Receiving and Acceptance: Seeds are perishable. All shipments are to be immediately and carefully unpacked and inspected on arrival and then placed in proper storage.
Claims: Claims for any cause must be made in writing within 7 days after arrival of goods, this period of time is expressly agreed to be reasonable. If the buyer does not give such notice, Buyer agrees to have irrevocably and unconditionally accepted the goods. Cactus Kingdom (CactusKingom.ca) furthermore will not consider any claim after seed has been cleaned, processed, improperly stored, planted, or otherwise treated, modified or used in any way. By acceptance of the seed, the buyer acknowledges that the conditions of sale and that the limitations and disclaimers herein described are the conditions of sale and that they constitute the entire agreement between the buyer and seller.